IT Service Desk Specialist - Level 1 IT Support
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, IT Business Analyst
Hancock Whitney in New Orleans is seeking a Service Desk Analyst to deliver Level 1 IT support for associates, documenting and tracking incidents and service requests to ensure a positive IT client experience. You will serve as the single point of contact through the incident lifecycle and communicate trends to IT teams.
The role demands strong communication and problem-solving skills, ITIL/ITSM awareness, and proficiency with Microsoft Office.
This is a strong position to take on the IT Service Desk Specialist - Level 1 IT Support role at Hancock Whitney.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in New Orleans, LA, United States.
This opportunity is part of our work in IT & Technology.
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