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IT Helpdesk Lead: Windows, AD & Ticketing

Job in New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listing for: LSU New Orleans
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Location: New Orleans

LSU New Orleans is seeking an IT Helpdesk Operations professional to provide statewide support for hardware, software, and services. You will lead documentation, train EUC staff, and manage user accounts and email on the state system.

Responsibilities include incident tracking, troubleshooting, and ensuring devices are properly configured for work tasks across multiple sites. Travel may be required.

Are you ready to take on the IT Helpdesk Lead:
Windows, AD & Ticketing role at LSU New Orleans?

As a IT Helpdesk Lead:
Windows, AD & Ticketing, you will play an important part at LSU New Orleans in New Orleans, LA, United States.

We invite applications for the IT Helpdesk Lead:
Windows, AD & Ticketing position located in New Orleans, LA, United States.

The following role is for a IT Helpdesk Lead:
Windows, AD & Ticketing with LSU New Orleans.

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