Data Center Technician, Intern

As part of the Fleet Operations, Reliability and Central Engineering (FORCE) team at Meta, the Data Center Technician Intern works alongside our technicians and engineers to support the health and reliability of Meta's global server fleet. This is a hands-on role in a live data center environment where interns learn by doing real work on real hardware, under close supervision and with structured mentorship.

The internship is a 12-week program designed for students who want to apply their coursework in a production environment a operates one of the largest server fleets in the world, which means the problems you work on, and the volume you see, are not something a classroom or a typical IT support role can replicate. A working familiarity with Linux, a basic understanding of server hardware, and an interest in networking fundamentals are central to this role.

Interns follow the same learning path as our full-time technicians, building proficiency in data center fundamentals, procedure execution, and hardware troubleshooting, with exposure to the diagnostic and systemic process work performed by our Production Operations engineering teams. You will have the chance to connect what you are learning in the data hall to the systems concepts behind it, and to contribute to the documentation our global teams rely on.

You will work in a fast-paced environment where adaptability, attention to detail, and a safety-first mindset are key to success.

• Work within Meta's ticketing system in support of the health of Meta's server fleet, responding promptly to assigned tickets.
• Follow documented procedures (MOPs) to support server hardware replacements, network hardware reseats and swaps, and repairs.
• Perform routine physical inspections of server and network hardware in data halls, including cabling, serial number, and power verification.
• Perform physical cabling tasks, including fiber and copper connections, optic (transceiver) reseats and swaps, and cable cleaning, as directed.
• Assist with ticket resolution by gathering requested information, conducting initial triage on hardware and Linux OS related issues with guidance, and communicating clearly with the team to elevate issues outside your scope or expertise.
• Assist with projects, including new capacity and retrofits, and repairs throughout the data center.
• Maintain accurate records of work performed, help create and improve documentation for the global data center knowledge base, and accurately pull and manage inventory (optics, cables, server spares) according to established processes.
• Operate hand and power tools (such as drills, screwdrivers, safety cutters, and lifts) safely and in accordance with site safety and security protocols, to support installation and maintenance tasks.

• Currently enrolled in a full-time, degree-seeking program and in the process of obtaining an Associate's, Bachelor's or Master’s degree program in a technology-related field
• Intent to return to the degree program after completion of the internship
• Experience with Linux fundamentals, including basic command line navigation
• Foundational understanding of computer hardware including familiarity with common components and basic troubleshooting concepts
• Ability to follow detailed procedures and work under close supervision, with tasks and tickets assigned and reviewed by a Manager or Team Lead
• Effective verbal and written communication skills
• Ability to safely lift, push, pull, and move at least 50 pounds (22 kg), walk long distances, and stand for extended periods in a data center environment with temperatures ranging from 79°F to 105°F (26°C to 40°C),…