Senior IT Problem Management Analyst – AI Insights
Listed on 2026-10-16
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IT/Tech
IT Business Analyst, Data Analyst, AI Business & Operations, IT Specialist
Entergy is seeking an IT Business Analyst - Problem Management in New Orleans, LA. This hybrid role unifies IT Problem Management with Human Performance improvements, leveraging AI-powered tools and automation to accelerate insights and reduce manual effort.
The ideal candidate holds a bachelor’s degree in IT or Computer Science, 5+ years in IT problem/incident management, and familiarity with Service Now, Jira, Lean/Six Sigma. Strong analytics and executive communication skills are essential.
Join us at Entergy Corporation as our next Senior IT Problem Management Analyst – AI Insights in New Orleans, LA, United States.
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