General Manager

New Orleans, LA:
Flexicrew Technical Services (FTS) is seeking a General Manager – Marine Services to lead and scale a marine services operation supporting commercial vessels. This role requires a hands‑on leader capable of setting a strategic vision, building structure, and driving execution across service, operations, and personnel. The position is focused on elevating performance, aligning teams, and creating clarity in a fast‑paced, service‑driven, 24/7 environment.

• Establish and implement a clear strategic vision and operating plan
• Translate goals into actionable plans with measurable outcomes
• Lead, coach, and hold accountability across all levels of the organization
• Align service delivery with customer expectations and financial performance
• Oversee day‑to‑day operations including service, repairs, installations, and field response
• Ensure 24/7 operational readiness
• Build and refine processes to enhance efficiency and consistency
• Drive continuous improvement in safety, quality, and service delivery
• Build a strong leadership team and high‑performance culture
• Set clear expectations, implement performance metrics, and develop talent
• Foster a culture of ownership and customer‑first execution
• Manage P&L, budgeting, and cost controls
• Improve margins through effective planning and operations
• Collaborate with executive leadership on growth and capital planning
• Track KPIs and adjust operations based on data‑driven insights
• Maintain relationships with key clients and industry partners
• Ensure service compliance with contractual, regulatory, and industry standards

• Proven experience as a General Manager, Operations Manager, or similar senior leadership role
• Background in marine services, maritime operations, industrial services, or technical service industries
• Ability to build structure, lead diverse teams, and drive measurable results
• Operationally focused with strong strategic thinking abilities
• Experience leading 24/7 or on‑call service operations
• Financial acumen including budget management and performance analysis
• Strong leadership presence and ability to gain trust from technical and non‑technical teams

• Ability to work in a fast‑paced, marine environment that may include time aboard vessels or in field service areas
• Must be able to respond to operational needs after hours or on‑call as necessary
• Capable of standing, walking, and lifting up to 25 pounds as part of field assessments

* Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or…