Operations Specialist NOLA

Yalo

Hi! We're Yalo! We're on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI.

Hi! We're Yalo! We're on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI.

Imagine a world where businesses seamlessly connect with their customers across every channel - offering personalized experiences, anticipating needs, and delivering what they want with ease. That's the reality we're building at Yalo.

Born in Latin America and driven by its spirit of innovation, we're transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we're redefining how companies engage with their customers and drive growth.

At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide!

We are a specialized team that acts as a strategic connection between the client and Yalo. We are dedicated to deeply understanding the client's needs and translating them into effective digital campaigns strategies. We serve as strategic campaign consultants, identifying key audiences, the most impactful Whats App functionalities, and the messages that will best resonate with their objectives.

Our scope covers, the agile coordination of internal teams, the execution of campaigns, the proactive recommendations based on our campaigns expert knowledge, and the maintenance of constant and transparent communication with the client. And to ensure their satisfaction and success of their engagement/activation initiatives.

Campaigns Management

• Responsible for executing the day-to-day operation activities.
• Campaign strategy creation
• Schedule Campaigns / Campaign execution
• Agile coordination of internal teams
• Delivery proactive recommendations to the customer.
• Responsible for some customers portfolio. (based on the capacity.)
• Responsible to report status of the campaigns internally and with the customer.

Strategy Development

• Collaborate with the Customer Success team to create marketing strategies aligned with the business goals.

Others

• Responsable to find and implement continuous improvement on our Operations Process.
• Support on Internal Initiatives.

• Experience:
• Desirable
  - Experience in a Marketing position or CPG Industry.
• Desirable - 1 year of experience in a Growth or Data analytics
  - Tech Company.
• Strategic
  
  Skills:
• Ability to define and execute effective GTM strategies.
• Marketing Knowledge and ability to identify opportunities.
• Marketing/CPG Basic Knowledge
• Data Analysis and Basic Metrics
• Technical
  
  Skills:
• Excel Master / Google Tools (Google Sheets, Docs, Drive, etc)
• SQL
• Ai Building tools:
  Claude, ChatGPT, Replit, Lovable, Others.
• Languages:
• Intermediate/advanced English

• Soft Skills
• Growth mindset
• Proactivity / Curiosity
• Customer Obsession
• Strong planner / organizer (The ability to manage multiple initiatives and prioritize.)
• Strong analytical and strategic thinking.
• Excellent collaboration and relationship-building skills.
• Creativity and innovation in problem-solving.
• Exceptional time management and organizational skills.
• Proactive and results-oriented mindset

• Unlimited PTO policy
• Competitive rewards on the market range
• Hybrid work model
• Flexible time (driven by results)
• Start-up environment
• International teamwork
• You and nothing else limit your career here

At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence,…