Senior Property Manager

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Full-time Regular New Orleans, LA, US

25 days ago Requisition

Salary Range: $69,800.00 To $83,100.00 Annually

SUMMARY

Under the general direction of the Senior Asset Manager, the Senior Property Manager performs administrative and managerial work with responsibility for managing the operations and maintenance of the Agency’s larger and more complex leasing functions and rental properties and portfolios. Ensures that all properties are operated in an efficient, cost-effective manner while providing high-quality, well-maintained housing for residents and/or tenants. Directs and supervises office staff, sometimes through an assistant manager, and maintenance staff to ensure that all daily work orders, vacates, emergencies, and preventative maintenance is performed efficiently, and that lease agreements and resident issues are handled in a timely and effective manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Responsible for the safeguarding of all site assigned HANO assets, including the conduct of inventory, disposition requests for surplus equipment, and procurement of replacement assets.
• Supervises a staff of administrative and maintenance personnel, or outsourced workers. Plans, assigns and reviews work of staff for quality, quantity and outcomes.
• Provides or arranges for the training of all site personnel to insure they are properly prepared to carry out their responsibilities.
• Responsible for the enforcement and implementation of the provisions of the lease agreement and all HUD and Housing Authority policies, regulations and guidelines as applicable to all residents as well as those applicable to employees such as the Personnel Policy.
• Markets units and properties and conducts outreach to fill units; responds to questions and explains housing and leasing options.
• Assures tenant satisfaction by providing a high level of customer service; cultivates and maintains partnerships with other HANO departments and local government agencies; addresses resident complaints; makes judgments regarding tenant issues, reasonable accommodations for tenants and special medical considerations that may impact procedures or products used.
• Counsels’ residents and makes referrals for resident assistance.
• Attends resident council meetings, coordinates regular community meetings and activities as required.
• Assist with the development of the yearly operating budget and monitors property financial performance; reviews and approves payments for goods and services; ensures expenditures are accurately coded; submits reports on variances; keeps expenditures within budget limits and timely arranges for budget revisions when warranted.
• Prepares and submits a variety of reports, records, and correspondence on matters pertaining to property management in a timely fashion and as needed.
• Reviews or oversees the processing of applications and interviews of prospective residents, assignment of dwelling units, leasing functions and management of pools of applicants from the waiting lists.
• Conducts and/or reviews annual and interim leasing recertification’s to ensure tenant meets occupancy requirements including applicable public housing, tax credit and Section 8 guidelines; reviews third party verifications, income and other family composition changes.
• Performs tenant accounting; authorizes adjustments to tenant accounts, security…