Restaurant​/Food Service, Server​/Wait Staff, Food Runner

You’re the engine that keeps service humming. Our Server Support team preps and finishes desserts, builds non-alcoholic beverages, assembles side salads, and runs food & drinks so guests get hot food hot and cold food cold—fast, accurate, and with a smile. You’ll work closely with servers, expo, and kitchen to uphold Pinchers’ values:
Welcome, Connect, Inspire, Grow, Respect.

• Desserts & NA Beverages
  Finish and plate desserts to spec; maintain par levels and garnishes.
  Prepare non-alcoholic beverages (fountain, tea, coffee, lemonades, mocktails) with consistent recipes and presentation.
• Salads & Cold Prep
  Assemble side salads to recipe standards; restock stations and rotate product (FIFO).
• Run Food & Drinks
  Deliver items from expo to table quickly; carry large trays safely; announce dishes confidently and verify seat positions.
  Perform quality checks (temps, garnishes, modifiers, allergen flags) before leaving the window.
• Guest Support
  Anticipate needs (refills, extra plates/utensils, sauces); assist with pre-bussing to keep tables tidy.
  Jump in on high-volume moments (events, weekends) to keep ticket times on target.
• Cleanliness & Organization
  Keep dessert, salad, and beverage stations clean, stocked, and labeled; polish glassware and silver.
  Follow food safety, allergy, and sanitation standards; complete opening/closing sidework.
• Team Communication
  Communicate 86’d items, long-fire dishes, and rushes; use radios/Expo calls with clarity.
  Support servers with running sidework and coordinate with hosts on staging large parties.

• Positive, guest-first attitude and strong sense of urgency.
• Clear communication and teamwork under pressure.
• Ability to lift up to 35 lbs, stand/walk for 6-8 hours, and carry large trays safely.
• Food Handler certification (or willingness to obtain within 30 days).
• Prior food runner/server assistant experience is a plus, but we’ll train the right person.

• Evenings, weekends, and select holidays required (restaurant peak hours).
• Flexibility for special events (e.g., Dinner & Bingo).

• Ticket times: Dessert/NA bev completion in ≤ 4 minutes; window-to-table delivery ≤ 60 seconds.
• Accuracy: 0 remakes due to missing modifiers/garnishes on your runs.
• Station readiness: Par levels met; sidework completed and signed off.
• Guest satisfaction: Positive mentions/low comps tied to service support.

Learn our menu, stations, and expo flow - then grow into Server, Bartender, or Lead Support roles with advanceable pay and responsibility.

• Hourly + tip share (transparent tip-out structure shared during interview).
• Employee discounts, and training/coaching in a supportive, values-driven team.