Runner - Delmonico Steakhouse

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

As a Runner, you will play an essential role in delivering the elevated dining experience that defines Delmonico Steakhouse. Working closely with Servers, Culinary, and the broader Food & Beverage team, you will ensure food is delivered with precision, timing, and attention to detail while maintaining the highest standards of luxury hospitality.

• Support Servers in delivering a seamless, polished, professional, and engaging dining experience consistent with Delmonico Steakhouse and Fairmont New Orleans standards
• Deliver food orders from the kitchen to guests promptly, accurately, and with careful attention to presentation, temperature, quality, and timing
• Verify food orders for accuracy, completeness, proper presentation, appropriate accompaniments, and special requests prior to delivery
• Demonstrate a strong understanding of the Delmonico Steakhouse menu, including premium cuts of beef, signature dishes, sauces, garnishes, ingredients, preparation methods, and daily offerings
• Maintain knowledge of food allergies, dietary restrictions, and ingredient information to confidently support guest and Server inquiries
• Understand and communicate steak temperatures, accompaniments, sauces, and other menu components when assisting with food delivery
• Demonstrate knowledge of the culinary philosophy behind Delmonico Steakhouse and Chef Emeril Lagasse's approach to elevated New Orleans cuisine
• Assist with food and beverage service while ensuring established steps of service and operational standards are consistently maintained
• Anticipate guest needs and provide attentive, thoughtful, and personalized service throughout the dining experience
• Respond promptly and professionally to guest requests and communicate questions or service concerns to the appropriate Server or leader
• Assist Servers with pre-bussing, clearing, resetting, and maintaining dining tables with precision and attention to detail
• Clear and safely transport dirty dishes, glassware, utensils, and other service items from dining areas to designated kitchen and stewarding locations
• Replace soiled linens and properly reset tables with silverware, glassware, napkins, and other service items according to Delmonico Steakhouse standards
• Assist with the proper presentation and placement of plates, flatware, condiments, sauces, and other accompaniments
• Maintain cleanliness, organization, and appropriate stock levels at expo lines, service stations, dining rooms, and designated back-of-house pathways throughout service
• Communicate effectively with Servers, Culinary, Stewarding, and other Food & Beverage colleagues to ensure smooth service flow and timely food delivery
• Work closely with the Culinary team to ensure proper communication of special requests, allergies, modifications, and timing requirements
• Assist with carrying trays, dishware, utensils, condiments, beverage items, and service equipment safely throughout operational areas
• Support the execution of a polished and…