Bartender - HRC Orleans

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work‑life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site:

Position:
Bartender

Location:

Hard Rock Cafe

Reports to:

Department Manager and/or General Manager
Date created: 28/8/2018

Position Summary:

The Bartender is the stepping stone… the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision‑maker, memorabilia curator and musician (at heart).

• Make drinks to spec recipe.
• Demonstrate responsible alcohol service.
• Serve food.
• Handle cash and other forms of payment.
• Perform proficient sales transactions using a point‑of‑sale system.
• Properly check IDs for guests who appear to be under the legal drinking age.
• Maintain proper cash drawer balances.
• Direct guests to areas/restrooms.
• Demonstrate impeccable product knowledge.
• Use suggestive selling techniques.
• Maintain a clean and organized bar area.
• Maintain proper product pars through bar pulls and inventories.
• Stock liquor, beer, wine, and glassware throughout the shift.
• Properly label, date, cover, and refrigerate prepped items for the bar.
• Maintain a proper 3‑compartment sink; sanitize equipment, utensils, and glassware.
• Perform opening, closing and side duties – set up/break down the bar, clean glass/countertops, sweep the floor, etc.
• Answer questions accurately and politely.
• Create memorable experiences.
• Entertain guests to create “Raving Fans.”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.