Customer Service Associate - Temporary

Base pay range

$15.00/hr - $17.50/hr

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale and trade‑up or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records; checks in and prices merchandise as required by the store manager.
• Implements company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, superstructures, and sale merchandise; completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies/procedures; uses first‑in, first‑out method for stock rotation.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area (digital passport photo service, poster print, creative machine) and suggestive sell of promotional photo products.
• Assumes web pick‑up responsibilities (monitors orders in Picture Care Plus, picks items, delivers orders to customers upon arrival).
• Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

• Attend training and complete PPLs requested by Manager or assigned by corporate.

• Fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work flexible schedule, including evenings and weekend hours.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

$15 - $17.5 / Hourly

This role will remain open until filled. To review benefits, please visit