Parts_ Admin

• Location 301 Hord St,Harahan, LA, 70123,United States
• Employee Type FT Non-Exempt

Maintain, place and track status of daily orders of our Parts Department.

While responsibilities may vary, the following are general duties that may or may not be required of a particular employee in this position.

• Order Parts/Intake Parts Orders:
  Receive and ensure all orders are complete.
• Maintain and track back-order status of orders to reduce customer wait time.
• Core Returns Management:
  Return cores, document and load onto pallet. Track core returns to ensure proper credit applied.
• Errors Management:
  Pull, document Parts Order errors, 60-day returns; any parts ordered in error; shipped in error. Track to ensure proper credit applied.
• Invoice review:
  Charge freight to invoices and ensure freight is applied to customers.
• Perpetual inventory:
  Count and correct discrepancies.
• Able to communicate with vendors when issues with delayed orders or claims need to be processed.
• Need to account for the dollars paid out in our DMS accurately.

• Previous Tele-sales Experience is a Plus.
• Experience in a Parts Department with good understanding of inventory management – 2 years.
• Customer Service skills:
  Able to deal effectively with our customers.
• Dependable worker able to carry out a series of work instructions without constant supervision.
• Must be physically able to lift up to 20-30+ pounds regularly in order to stack and load parts onto pallets.
• Able to go up and down stairs throughout the day without difficulty.
• Ability to operate a forklift – which could account for up to 20% of time spent on this job duty.
• Computer literacy – Excel - able to navigate different programs for ordering, tracking and monitoring status or orders and returns.

• Active Listening
  - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension
  - Understanding written sentences and paragraphs in work related documents.
• Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity – The ability to speak clearly so others can understand you.
• Speech Recognition – The ability to identify and understand the speech of another person.
• Written Comprehension – The ability to read and understand information and ideas presented in writing.
• Vision – The ability to see details at close range (within a few feet of the observer).
• Coordination
  - Adjusting actions in relation to others' actions.
• Time Management
  - Managing one's own time or the time of others.

• Static Strength
  - The ability to exert maximum muscle force to lift (20-30+ lbs.), push, pull, or carry objects.
• Trunk Strength
  - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
• Sitting for long periods of time required for computer work, order, researching parts, etc.
• Going from sitting to standing repeatedly throughout the day.

High School Diploma (or GED or High School Equivalence Certificate);
None

This position is an indoor administrative position with a computer workstation accounting for approximately 80-90% of the workday. Exposure to outdoor conditions will be encountered for 10-20% of this incumbent’s workday as they are intaking and processing the parts to pallets.