Sales Support Representative

Join to apply for the SALES SUPPORT REPRESENTATIVE role at Imperial Trading

Imperial Trading Co., LLC is looking for a highly motivated and skilled Sales Support Representative to join the Imperial Trading Team. While working in and adjacent to the New Orleans, LA area, the successful candidate will focus on current customers as well as new business while working in conjunction with multiple departments and operations. The Company has been in business for more than 100 years and continues to expand as one of the nation's largest food distributors.

• Employer paid basic life policy with competitive buy‑up options
• Disability insurance
• 401(k) with employer match
• Paid Vacation & Holidays

New Orleans, LA

A Sales Support Representative proactively executes retail business directives, maintains in‑store conditions to standards, and resolves issues at the store level in a timely manner.

• Support sales by proactively executing in‑store directives and communicating in a timely manner to resolve issues or identify opportunities.
• Maintain proficiency with current computer technology and all hardware and software to effectively perform assigned duties.
• Utilize sales technology applications—particularly all order machines—timely and efficiently.
• Maximize sales and profit objectives by executing in‑store directives promptly.
• Assist customers and resolve problems at the store level, including merchandise, delivery days, store sets, and ordering devices.
• Identify potential new customers via regular, qualified referrals to the business development team.
• Report market changes and needs to the Sales Support Manager and Business Development personnel.
• Make timely collections as requested by A/R and distribute correspondence to retailers.
• Submit required reports and orders—including mileage, store call lists, and in‑store missions—in a timely manner.
• Run sales routes as directed and call on stores at the required frequency and duration.
• Execute all directives as mandated and requested by management and the company.
• Perform basic merchandising duties.
• Attend sales support meetings and specified company functions.
• Ensure reliable vehicle ownership/lease and maintain required insurance for duty execution.
• Report to work, meetings, and scheduled business affairs on time and complete all tasks competently.

All personnel within this job description shall be subject to cross‑training into other jobs within the organization based on company needs.

The job includes light to moderate physical activity such as standing, walking, sitting, talking, hearing, and routine use of hands. The employee must occasionally stoop, kneel, crouch, or crawl. The employee must regularly lift 20 pounds and occasionally up to 50 pounds. Vision requirements include close, distance, peripheral, and depth perception.

The work environment can involve outdoor weather conditions, wet and humid conditions, and moderate noise levels.

All employees are at‑will. The Company may terminate employment at any time without reason or notice. No document constitutes a guarantee of continued employment.

Imperial Trading Co., LLC’s hiring practices are based on qualifications, performance, or conduct without regard to race, color, religion, national origin, age, sex, marital status, height, weight, disability, genetic information, or any other legally protected status.

• Entry level

• Full‑time

• Other
• Food and Beverage Services