IT Sales Consultant

New Orleans, LA (Hybrid)
• Sales
•

Reports to:

VP of Sales & Marketing

Universal Data, Inc. (UDI) is a leading Managed Service Provider (MSP) and IT consulting firm headquartered in New Orleans. For over 40 years, we’ve delivered secure, reliable, and scalable IT solutions for growing organizations across healthcare, construction/engineering, financial services, government, and professional services.

Our mission is simple:
empower businesses with technology that drives security, efficiency, and growth. We combine deep technical expertise, a high‑touch customer experience, and a modern cybersecurity‑first approach to help clients achieve real, measurable outcomes.

The Account Executive (AE) is responsible for driving new monthly recurring revenue (MRR) by identifying, engaging, and closing net‑new business opportunities. This role is ideal for a consultative, high‑energy sales professional who understands the value of managed IT, cybersecurity, Microsoft 365, and cloud transformation – and who thrives in a fast‑paced, fun environment.

As an AE at UDI, you will leverage a consultative sales framework, and position UDI as a strategic business partner.

• Prospect, qualify, and build pipeline within assigned territories and verticals
• Use industry insights to educate prospects on gaps, risks, and opportunities
• Conduct discovery meetings to understand business challenges, IT maturity, compliance requirements, and organizational drivers
• Deliver UDI’s value proposition clearly, confidently, and tailored to each buyer persona (CFO, COO, CEO, IT leadership)

• Develop solution proposals for Managed Services and project services
• Lead proposal reviews and technical scoping calls with internal engineering support
• Maintain strong pipeline hygiene and deal management in CRM
• Meet or exceed monthly, quarterly, and annual MRR targets
• Pause or disqualify low‑fit opportunities to maintain pipeline quality

• Build credibility with executive‑level decision makers through professionalism, industry expertise, and business acumen
• Foster long‑term relationships with prospects and centers of influence
• Attend networking events, lunch‑and‑learns, industry associations, chambers, and vertical niche groups
• Collaborate closely with other departments to ensure smooth handoff and ongoing satisfaction

• Maintain strong understanding of UDI’s portfolio, pricing, SLAs, and competitive advantages
• Stay aware of MSP industry trends, cybersecurity threats, and compliance‑driven opportunities (HIPAA, CMMC, SEC, FTC Safeguards)
• Identify vertical‑specific needs and tailor messaging using UDI’s positioning frameworks

• 3+ years of B2B sales experience
• Proven experience carrying and meeting a revenue quota
• Strong communication skills – verbal, written, and presentation
• Understanding of managed IT services, cloud technologies, cybersecurity, and Microsoft 365 solutions
• Familiarity with CRM systems
• Self‑motivated, disciplined, and able to manage a full sales cycle independently
• Ability to build relationships with financial and operational stakeholders

• Experience selling in industries such as healthcare, construction, financial services, legal, or government
• Understanding of MSP operational frameworks (NOC/SOC, ticketing, SLAs, QBRs/EBRs)
• Knowledge of compliance frameworks like HIPAA, CMMC, NIST, CIS, SEC, or FTC
• Prior experience executing the Challenger or Solution Selling methodology

• Competitive base salary + uncapped commission
• Health, dental, and vision insurance
• 401(k) with company match
• PTO, holidays, and flexible hybrid work options
• Ongoing training, certifications, and professional development
• A supportive, collaborative, and growth‑focused culture
• Opportunity to sell solutions that truly impact the way organizations operate