Territory Sales Representative

Position Purpose

The Territory Sales Representative is responsible for driving machine sales within an assigned territory, developing new business, strengthening customer relationships, and promoting Gulf Coast JCB’s full range of equipment and services.

• Identify and pursue new sales opportunities.
• Build strong relationships and establish trust with customers.
• Understand customer needs and recommend appropriate equipment solutions.
• Provide technical information, quotes, and product explanations.
• Answer customer questions regarding products, pricing, availability, financing, and rental policies.
• Follow up on quotes to maximize close rates.

• Serve as primary liaison with assigned accounts.
• Maintain consistent communication through visits and calls.
• Enter all customer information, opportunities, and orders in CRM.
• Provide post‑sale support and assist with issue resolution.
• Maintain accurate records of contacts, accounts, and orders.
• Support customer retention efforts and address concerns promptly.

• Coordinate equipment deliveries with operations.
• Keep showroom, displays, and equipment clean and presentable.
• Maintain CRM database (Salesforce experience preferred).
• Support marketing initiatives, demos, and customer events.
• Collaborate with service, parts, and operations for seamless customer experience.

• Maintain strong knowledge of JCB equipment features and benefits.
• Stay informed on competitor products and market conditions.
• Troubleshoot basic machine questions for customers when needed.
• Prior service, parts, or sales experience in a dealership or rental environment.
• Territory management experience preferred.
• High energy, strong communication, and disciplined work ethic.
• Leadership potential for future advancement.
• Strong customer service skills and relationship‑building ability.
• Able to thrive in a fast‑paced environment.
• Must pass drug screenings and background checks.

JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED

JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at  en-gb/about/careers.