National Sales Manager

The National Sales Manager is responsible for prospecting soliciting and closing event space sales for the New Orleans Ernest N. Morial Convention Center (MCCNO), with an emphasis toward new business development. The National Sales Manager promotes the MCCNO to accounts in assigned markets, thereby increasing awareness, as well as assists the New Orleans & Company sales team and hospitality community in attracting events to New Orleans.

include the following. Other duties may be assigned.

Plan and coordinate participation in sales activities including industry events to market the MCCNO to potential clients with a primary focus on business development in all assigned market segments with measurable goals and results.

• Research, propose, and confirm events to meet the determined annual revenue and hall day goals set by the leadership in the Sales Department.
• Contract events most efficiently utilize the MCCNO space.
• Follow established MCCNO sales procedures and best practices, while making recommendations to improve these procedures & practices where applicable.
• Conduct Site Visits with prospective clients taking the lead on all logistics regarding the Convention Center portion of the Site while collaboratively working with New Orleans & Company.
• Close sales leads and correspond with existing accounts in an expeditious manner.
• Cross-sell all of MCCNO’s profit centers to include food and beverage, technology and other services.
• Maintain, schedule and track regular contact of accounts in assigned market areas, as well as providing timelines for recommended follow-up as necessary.
• Regularly review account information and event details to ensure accuracy.

Demonstrate a thorough knowledge of the MCCNO Facility Use Contract/ Rules and Regulations and how they are applied.

• Properly communicate the Rules and Regulations to each Event Organizer to ensure full understanding when contracting.
• Negotiate contract language for each event that protects the MCCNO bringing in leadership and the legal team where needed.
• Ensure each client is providing all pre-show information in order to start the event in a positive manner.

Work cooperatively and expeditiously with the New Orleans and Company sales team and other peer groups within the hospitality to plan and execute joint sales efforts.

• Provide industry leadership within the convention sales industry.
• Participate in assigned industry/professional organizations.

Work collaboratively with MCCNO departments demonstrating a strong knowledge of all policies regarding safety, operations and work procedures.

• Efficiently submit receipts and required information for expense reports
• Participate on interdepartmental committees as requested or nominated.
• Take on assigned work or special projects as requested
• Ensure there is follow up with any unresponsive team members.

• Prioritize and plan work activities, maintain confidentiality, perform under minimal supervision and work extended/irregular hours including nights, weekends and holidays as necessary. Ability to travel.
• Establish and maintain effective working relationships with diverse groups of people in high pressure situations with a goal of having the client become or continue as a repeat customer.
• Thorough knowledge of the national meetings and exposition industry and demonstrated experience in sales that includes new sales development and a proven record for closing such sales.
• Excellent written, verbal and presentation skills.