Dispatch Data Cabling Technician

Job Description Job Description

Dispatch Data Cabling Technician

Richland Parish, Louisiana

The L2 Fiber Technician will provide onsite installation, termination, splicing, testing and troubleshooting of fiber‑optic infrastructure in live production and new‑build data‑center environments. The technician will work independently, guide L1 technicians, and ensure all fiber work is tested, documented and delivered to standard. This role includes dispatch support depending on site needs.

• Perform all L1 fiber installation activities independently.
• Perform fusion splicing and mechanical fiber termination.
• Install and terminate LC, MPO/MTP and high‑density fiber connectivity.
• Execute Tier 1 testing using OLTS / optical power meter.
• Perform OTDR testing and basic trace interpretation.
• Troubleshoot fiber loss, polarity, contamination and connectivity issues.
• Perform fiber end‑face inspection, cleaning and validation.
• Verify patch‑panel and rack‑level connectivity.
• Understand and validate MPO/MTP polarity principles.
• Support cross‑connect provisioning and fiber moves/adds/changes.
• Record test results, port mappings and as‑built documentation.
• Work independently in live production data‑center environments.
• Guide and validate work performed by L1 technicians.
• Follow site SOPs, safety rules and ticketing/escalation processes.
• Communicate with onsite and remote teams to report progress, issues and changes.

• 3–8 years of experience in data‑center fiber installation, splicing and testing.
• Hands‑on fusion splicing and mechanical termination experience.
• Hands‑on OTDR and OLTS / optical power meter testing experience.
• Experience with VFL, fiber cleaning and end‑face inspection.
• Knowledge of LC and MPO/MTP connectivity, single‑mode and multimode fiber.
• Experience with patch panels, cross‑connects and fiber fault isolation.
• Ability to read network and fiber drawings.
• Ability to work independently in live production environments.
• Ability to perform physical tasks, including lifting equipment and working at height (ladder/lift).
• Strong communication and documentation skills.
• Ability to commute to the Richland Parish site as required.

• FOA CFOT certification.
• BICSI Technician certification.
• Corning / Comm Scope or equivalent manufacturer certification.
• Experience mentoring or guiding junior technicians.
• Experience with ticketing tools (Service Now, Jira).
• Experience in enterprise or fast‑paced data‑center environments.