Survivor Advocate Job New Orleans Louisiana USA,Social Work

Location: New Orleans

Academic Req

Required
- Bachelor's degree in the following areas: social work, psychology, criminal justice, sociology, or closely related field of study.

Work Experience

Required
- Personal or professional experience with victims of human trafficking, victims of child abuse and neglect, or youth experiencing homelessness and/or addiction. Required 2-3 years case management and/or crisis intervention experience.

Summary

The advocate is responsible for using sound professional judgment and best practices to ensure quality case management, mentoring, and advocacy services are provided to the service population, especially in crisis situations, while maintaining compliance with established program, state, and federal standards.

Critical Action Items & Measurable Deliverables

Maintain compliance with all federal and state regulatory guidelines and standards that are applicable to this position.

Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety. Assessment must be child-focused, trauma-informed, and meet program quality expectations.

Provide family preservation interventions, including comprehensive safety planning and clinically informed stabilization planning.

Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls, families' needs are addressed through best possible supports, and follow ups are conducted as needed.

Ensure immediate responsiveness for all referrals and crises for assigned caseload.

Engage and involve children and their caregivers in the casework process.

Maintain a case load in accordance with agency policies and procedures and licensing and contract standards.

Document progress that children and their family/caregivers make toward risk reduction, achievement of service goals and positive case outcomes.

Meet all documentation requirements within the program-required timelines.

Comply with immediate reporting and response requirements for safety-related case issues in the field.

Transport clients, when needed, according to program protocol.

Dispatch within the required time frame to assigned locations, which may include hospitals, police stations, DFPS offices, shelters, community-based settings, or incident locations.

Maintain a minimum number of daily or weekly contacts with children and families.

Continuously evaluate, develop, and strengthen the quality of rapport with assigned clients.

Unfailingly commit to acting in the child's best interest, including supporting the child's relationships with community members and stakeholders.

Participate in community meetings and actively engage and communicate with stakeholders as required to ensure services are available.

Participate in workshops, seminars, education programs and other activities that promote professional growth and development.

Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.

Participate in weekly case staffing with regional team.

Work evenings, weekends and holidays as needed or requested by position supervisor, including on-call assigned shifts.

Implement BCFS HHS and program safety protocols including evacuating with children and other staff in case of an emergency.

Maintain confidentiality in all areas of the service population and program operations.

Maintain BCFS HHS professional and ethical standards of conduct outlined in BCFS HHS employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.

Essential Functions

Provide comprehensive, trauma-informed service and safety planning, including…