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Social Service Counselor

Job in New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listing for: Louisiana.gov
Full Time position
Listed on 2026-10-17
Job specializations:
  • Social Work
    Community Health, Human Services/ Social Work
Job Description & How to Apply Below
Position: Social Service Counselor 4A
Location: New Orleans

Jefferson Parish Human Services Authority Job

Jefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability Services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its Jeff Care program.

The Jefferson Parish Human Services Authority (JPHSA) Behavioral Health Community Services (BHCS) division provides a continuum of community-based behavioral health and support programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Social Service Counselor 4-A in this position (Homeless Outreach/PATH Program Manager) works in the BHCS division under the direction of a Administrative Program Manager
3. This individual models wellness, hope, resiliency, and recovery to Jefferson Parish residents receiving services through JPHSA.

An ideal candidate should possess the following competencies:

  • Demonstrating Accountability:
    The ability to accept ownership for your actions, behaviors, performance, and decisions.
  • Making Accurate Judgments:
    The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
  • Managing Programs:
    The ability to plan, execute, monitor, and evaluate programs to achieve strategic objectives and long-term outcomes.
  • Driving Results:
    The ability to identify important goals and work to achieve them.
  • Building and Supporting Teams:
    The ability to combine one's actions and efforts with others to work toward achieving a common goal.
  • Managing Projects:
    The ability to plan, implement, and close out project initiatives by coordinating people, resources, and timelines to achieve defined outcomes.

Minimum Qualifications:

Six years of social services experience; OR Six years of full-time experience in any field plus three years of social services experience; OR A bachelor's degree plus three years of social services experience; OR An advanced degree in a social sciences field plus two years of social services experience. EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NECESSARY SPECIAL REQUIREMENT:
Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification:

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information:

Job Duties:

  • Manages and monitors the administrative functions of the Homeless Outreach Program
  • Provides Homeless Outreach hotline coverage via answering calls and reaching out to referred individuals for initial contact
  • Manages and monitors the administrative functions of the Projects for Assistance in Transition from Homelessness Program
  • Enters data into the Homeless Management Information System (HMIS) system required by the Substance Abuse and Mental Health Services Administration (SAMHSA)
  • Reviews invoices monthly, ensure service deliverables are consistently met and monitors to ensure no over/under spending
  • Ensures staff maintains accurate, thorough, and timely documentation in the electronic health record

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Work Schedule: Flexible work hours that may be outside of the traditional 8:00 am to 4:30 pm, Monday-Friday, dependent on job duties.

Compensation: The salary offered will be determined based on qualifications and experience.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.

Further status message information is located under the Information section of the Current Job Opportunities page.

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