Transportation Dispatcher - Logistics Specialist

Job Overview

The Transportation Dispatcher is responsible for scheduling drivers to pick up or deliver loads, serving as point of contact for drivers, customers, and internal departments such as Billing. Duties include answering calls, monitoring emails, troubleshooting shipment issues, compiling drivers’ paperwork, and ensuring customers receive timely service.

• Plan schedules and dispatch drivers, monitor routes, and proactively plan to avoid delays
• Daily interaction with drivers, maintenance employees, and Sprint personnel from other terminals
• Answer driver/customer calls and assist with troubleshooting
• Coordinate with customers and drivers for timely pick-ups and deliveries
• Coordinate logistics of daily workload for drivers, as well as coordination with shop manager
• Serve as a liaison between drivers and office administration
• Provide some nightly and weekend on-call responsibilities
• Other job-related duties as assigned

• High school diploma or GED
• Proficient in e‑mail (Outlook) and Microsoft Office (Excel), and internet data-searching skills
• Experience using truck management software system preferred; familiarity with TMW software preferred
• Excellent written and verbal communication, interpersonal, and customer service skills
• Strong analytical, troubleshooting, problem‑solving, and decision‑making abilities in a rapidly changing environment
• Detail‑oriented and extremely organized
• Service oriented
• Daily attention to detail within a routine and able to prioritize daily workload using solid time‑management skills to work in a fast‑paced environment
• Bilingual English/Spanish (preferred, but not required)

Sprint Transport, LLC specializes in hazardous and non‑hazardous bulk liquid transportation in the petrochemical industry. The company operates a dedicated fleet of vehicles and a large inventory of specialty chemical trailers, both insulated and non‑insulated. Operations cover long‑haul and local movements from terminals near Houston’s petrochemical hub, the Houston Ship Channel, Baton Rouge, the Golden Triangle, and Freeport. Fully certified and insured, Sprint Transport focuses on hiring experienced chemical drivers and maintaining a superb safety record.