Courtyard Boulder Broomfield - PM Weekend Front Desk Agent

Courtyard Boulder Broomfield - PM Weekend Front Desk Agent Address 948 West Dillon, Louisville, CO, 80027 Compensation $18.00 - $19.00/hour

Job Description

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Our stylish hotel in Louisville, CO offers a convenient location just 10 minutes from Downtown Boulder, home to unique shops, eclectic restaurants and the University of Colorado Boulder. Rocky Mountain National Park and Estes Park, popular among hikers and mountain bikers, are also close. Three airports (DEN, BJC and WBU) are within easy driving distance. After an exhilarating day, visitors can unwind in spacious guest rooms featuring sleek decor and modern amenities, including free high-speed Wi‑Fi, ergonomic work spaces and flat‑panel TVs with premium channels.

Our guests can wake up to a hearty breakfast at The Bistro - Eat. Drink. Connect., also open in the evening for dinner and cocktails, then squeeze in a workout at our well‑equipped fitness center or indoor swimming pool.