Business Systems Analyst II

At Sierra Space, we build the missions and systems that keep our world secure in the domain above Earth. Sierra Space team members share a spirit of innovation and collaboration and a belief that we can deliver on the boldest missions in space today. Together with our customers, we aim to safeguard our nation, sustain human presence in space, and secure the freedom of operations in low Earth orbit and beyond.

Our success is measured by the trust of those who rely on what we build and deliver, and our technologies keep the United States and its allies mission- ready throughout space. We are mission-driven, and together, we are an extraordinary team.

The Business Systems Analyst II is responsible for performing in-depth analysis of new business system development and system improvements. This position involves continuously assessing and improving processes to enhance service quality, efficiency, and customer satisfaction. The role requires a solid understanding of IT systems, software configuration, CI/CD, engineering, and business processes. The Business Systems Analyst II may also supervise entry- level analysts and support the implementation of improvement plans.

In this role, you will continuously assess and improve processes to enhance service quality, efficiency, and customer satisfaction. You will identify areas for improvement, support improvement plans, and assist in their implementation. Your responsibilities will include configuring and upgrading software systems to meet business needs and supporting the operation of software environments, including incident response and problem-solving. You will analyze business requirements and translate them into technical specifications while collaborating with cross-functional teams to ensure seamless integration and functionality of business systems.

Additionally, you will document system processes, configurations, and changes, participate in testing and quality assurance activities to ensure system reliability and performance, and provide end-user support and training as needed. Staying updated with the latest trends and best practices in business systems and IT will also be a key part of your role, ensuring continuous improvement and innovation.

Our mission is driven by an unyielding commitment to advancing space- based technology in service of our customers and safeguarding national security. We seek individuals who are passionate about innovating beyond boundaries and relentlessly pursuing solutions that protect, preserve and empower - to join us in this critical mission. We’re looking for team members who align with our values, mission and goals - while also meeting the minimum qualifications below.

The preferred qualifications are a bonus, not a requirement.

• Requires Bachelor's degree in a related field (or equivalent work experience in lieu of degree).
• Typically 2+ years of related experience.
• Certification: varies by business system.
• Solid understanding of IT systems, software configuration, CI/CD, engineering, and business processes.
• Proficiency in software environments and upgrades.
• Possesses basic understanding of IT systems, software configuration, and business processes.

• Advanced analytical and problem- solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Detail- oriented with strong organizational skills.
• Proficiency in using advanced business analysis tools and software.
• Experience with data analysis, SQL, and database management.
• Knowledge of project management methodologies and tools.
• Familiarity with cloud computing and virtualization technologies.
• Experience mentoring junior…