Software Manager - Exchange

The Manager, Software Development is a hands‑on technical lead responsible for the day‑to‑day management of a development team. Working closely with Product and other Development teams, this role executes the company’s technical, architectural, and commercial product initiatives by taking an active role with the team. The Manager will be responsible for both technical roadmap/design as well as people management, including mentoring and career guidance.

A successful candidate in this role will assume leadership in delivering customer outcomes with a focus on building modern delivery pipelines in a high‑availability platform. This role will lead a high‑impact team through the product development lifecycle by being an active contributor of production‑quality code, with up to 50% of the time focused on development. This role works in an Agile environment, leading continuous improvement using data‑driven decisions through iterative development.

• Lead by example:
  Hands‑on in design, coding, and shipping high‑quality software using Angular (front end) and Java (back end) on AWS – utilizing services such as RDS, Elastic Search, Redis, Mongo
  
  DB, S3, Dynamo
  
  DB, Step Function, Lambda and others.
• Collaborate with the Development, Product, and Architecture teams to drive the software development lifecycle, iterating quickly to deliver high‑impact solutions to Production with high quality.
• Ensure engineering excellence by maintaining adherence to standards around robustness, resiliency, high‑availability, scaling, and utilization of modern delivery pipelines.
• Plan and execute a timely release process with all stakeholders including necessary communication.
• Mentor and grow developers through coaching, feedback, and amplifying the technical vision from the Enterprise Architecture team.
• Establish roadmaps and resourcing needs across multiple teams.
• Champion and educate the organization on Agile best practices, new frameworks, processes, architectural standards, design patterns and solutions.
• Balance speed and quality by utilizing industry‑standard measurements such as Cycle Time, Lead Time to Change, and Deployment frequency to identify roadblocks, ensuring the proper technical design required to positively impact measurements.
• Establish and maintain strong relationships with internal and external stakeholders.
• Assess risks and dependencies and hold teams accountable to high standards through leading by example.
• Drive incident response for the team, including on‑call coverage, technical response and provide technical resolution to production issues.

• Computer Science or related degree, or a combination of education and related experience.
• 3+ years of prior software development management experience.
• Hands‑on experience with container orchestration and deployment.
• Experience being the technical lead on a team that produces high quality deliverables.
• Proven ability to mentor engineers and conduct thoughtful, constructive code reviews.
• Excellent understanding of Agile development processes and the ability to champion them with the team.

• Familiarity with Infrastructure as code (Terraform or Cloud Formation).
• Familiarity with AWS Step Functions, or serverless orchestration patterns.
• Knowledge of observability tools.
• Prior work in a distributed global development team.

• Engineering background, including ability to understand technical architecture and implementation at code level.
• Thorough understanding of, and support for, Agile development methodologies.
• Ability to handle multiple concurrent projects.
• Ability to effectively communicate across organizational levels and with a variety of stakeholders, including the ability to communicate technical concepts to technical and non‑technical audiences.
• Ability to think strategically.
• Ability to make difficult decisions and to drive decisions into actuality.
• Ability to understand and effectively explain up and downstream product, team, and organizational impacts.
• Ability to constructively challenge the status quo and to iterate and improve across multiple business domains.
• Ability to adapt to changing conditions and lead others…