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Collections Specialist

Job in Louisville, Jefferson County, Kentucky, 40299, USA
Listing for: SERVPRO - JWilCo Enterprises, LLC
Full Time position
Listed on 2026-01-06
Job specializations:
  • Accounting
    Accounts Receivable/ Collections, Bookkeeper/ Accounting Clerk
  • Administrative/Clerical
    Bookkeeper/ Accounting Clerk
Job Description & How to Apply Below
Benefits:
  • 401(k) matching
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance
Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment.

As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have Quick Books accounting experience.
Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well.

Hours: Monday - Friday 8:00am to 5:00pm

Primary Responsibilities:
  • Collections & Past Due Accounts
  • Cross-trained to assist in other accounts receivable functions as needed or time permits
  • Update various weekly and monthly collections report
  • Address customers and insurance carriers questions as it relates to payments and billing disputes
  • Answering phones
  • Assist Office Manager and CFO with various misc. office administrative duties and routine tasks
  • Work with Owner and GM on special projects as requested
Qualifications:
  • Minimum 2+ years of solid collection experience
  • Must also have experience with billing, payment processing, and answering phones
  • Proficient with Quick Books and GAAP
  • Intermediate Microsoft Office Suite knowledge - Excel
  • Highly Organized and able to multi-task
  • Trustworthy, Friendly, and Personable
  • Dependable & Reliable
Normal Working Hours: FT/Monday – Friday 8:00am – 5:00pm (occasional longer days as needed)

Office Location: Near downtown New Albany, IN

Benefits:
  • Competitive Salary - commensurate with experience
  • 9 Paid holidays (eligible after 90 days)
  • 2 Personal Days (eligible after 90 days)
  • Birthday off (or 1 day month of birthday) (eligible after 90 days)
  • 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date)
  • 401k w/3% match (eligible after 1 year)
  • Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days)
  • Branded apparel
  • Great professional, casual work environment
SERVPRO® is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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