Lead AR Specialist

About the job

The Accounts Receivable Specialist communicates effectively and continuously with customers to resolve account questions while maintaining accurate and current account records. This position maintains unauthorized or unearned deductions as well as accounts receivable records. The person communicates daily with customers to explain credits/invoices/debits and help them with questions they may have. This position will also be responsible for reviewing the accounts receivable aging and be responsible for collections.

Travel is not required. This position has no personnel management responsibilities and reports to the AP/AR Manager. The normal shift is 40 hours per week in the office with periodic extended hours as needed. This position may be assigned other duties as determined by the Supervisor.

• Maintains all accounts receivable documents on the network and maintains information for all online customers
• Researches and obtains back-up and submits deduction inquiries for all current deductions. Bills back customers for unauthorized or unearned deductions. Audits bill backs and deductions monthly
• Actively manages aged receivables, working directly with customers to keep accounts current.
• Reconciles credits to deductions; reviews orders on credit hold and processes prepay orders
• Processes credit vouchers, enters cash, posts and applies wires

• High school diploma or general education degree (GED)
• Six to eight years of related experience and/or training or an equivalent combination of education and experience
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume
• Ability to read and comprehend simple instructions, short correspondence and memos
• Proficient in Microsoft Excel and Word Processing software
• Ability to work independently in a highly organized manner
• General awareness of ISO
  9001 Quality Management System requirements, company Quality Policy and contribution to the effectiveness of the QMS
• Responsible for being knowledgeable of and acting in strict accordance with the requirements of all relevant laws, regulations, and company policies, including, among other areas, Food and Drug Administration regulations

• Relevant experience with Oracle Fusion.

Turning Point Brands offer a competitive hourly wage and benefits.

• 12 Paid Holidays
• PTO (Paid Time Off)
• 401K with company match
• Medical, Dental, Vision Insurance
• Short Term Disability Insurance
• Basic Life Insurance
• Tuition Assistance

Turning Point Brands is an equal opportunity employer. We hire qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected classes.