Customer Service Agent,Entry Level Position Motor Vehicles Division Job Louisville area,Kentucky USA,Administrative/Clerical

Position: Customer Service Agent, Entry Level Position, Various Locations (Motor Vehicles Division)

Job Title

Job Skills / Requirements

In addition to the $34,965 yearly salary, the following benefits are offered:

Over $13,000 paid Individual Employee Health Insurance premium yearly
10 paid Holidays per year
Excellent schedule that provides work life balance with nights and weekends off
26.95% of salary contributed by Employer to Employee Retirement
Employer paid Life Insurance policy
Short and Long term disability offered
Accrual of Vacation, sick and personal paid time off
Up to $1200 per year tuition assistance for qualifying classes

Essential Duties And Responsibilities

Assist customers in processing various transactions

Reviews and verifies documents for accuracy and completeness

Operates a computer to retrieve and record data

Handles customer inquiries (in person and over the phone)

Prepares forms

Collects payments made by cash, check, credit card and ACH accounts

Balances cash drawer and follows cash handling procedures

Assist with inventory and ordering of supplies

Required to work the late afternoon shift

Answers the phone and directs calls accordingly

Receives and processes mail

Corresponds with other agencies and organizations

Performs other duties as assigned by the manager

Minimum Qualifications

Kentucky resident
Able to be bonded
Effective written and verbal communications skills
Able to operate office equipment including computer (PC & KAVIS), printer, fax machine, copier, scanner and multi-line phone
Able to learn the laws, regulations, policies and procedures necessary to process motor vehicle transactions
Ability to record and transfer data accurately in a timely manner
Ability to process monetary transactions accurately
High school education or equivalent
Six months experience in customer service, data entry, and/or processing monetary transactions
An equivalent combination of education and experience can be substituted

Physical Demands

The work is customer service in nature with clerical and data entry responsibilities. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work at times requires bending, squatting and reaching, with the ability to lift, carry, push or pull weights up to 25 pounds.

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Pension/Retirement, Educational Assistance

This job reports to the Manager

This is a Full-Time position 1st Shift.

Customer Service Agent, Entry Level Position Motor Vehicles Division