Front Desk Coordinator Louisville, KY | Robert Half

Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily front office operations for a healthcare-focused setting. This Contract position is ideal for someone who enjoys creating a welcoming first impression, keeping schedules organized, and assisting patients through the check-in process. The role blends customer service, administrative coordination, and appointment support in a detail-oriented environment where accuracy and clear communication are essential.

Responsibilities:

• Welcome patients and visitors courteously, answer incoming calls, and direct questions to the appropriate staff members.
• Manage appointment calendars by booking, confirming, rescheduling, and canceling visits while maintaining accurate scheduling records.
• Register arriving patients, verify essential information, and ensure check-in procedures are completed efficiently.
• Support front office workflow by handling routine receptionist tasks, monitoring patient flow, and maintaining an organized reception area.
• Communicate clearly with patients regarding office procedures, arrival expectations, and general visit-related information.
• Enter and update basic patient and appointment details with attention to accuracy and confidentiality.
• Help maintain a neat workplace appearance by following dress expectations such as scrubs or business casual attire.
• Complete pre-employment screening requirements, including background screening and required substance screening, before starting the assignment.