Project Manager, Operations Manager, Client Relationship Manager

Provide a single point of contact for all aspects of the assigned project from inception to final close out and invoicing. Plan, coordinate and oversee all tasks, critical dates, client and third-party interface, relations, performance, quality, customer satisfaction, budget, and project administration for each assigned project.

• Evaluate scope of projects and provide labor quotes
• Prepare the labor quote form on all projects and ensure the labor quotes follow the project to order. Prepare the Solomon Coyle labor analysis worksheet for all bid projects
• Set up orders before order is placed (MTT, reservations, color coding, etc.)
• Assist design, sales, and project coordinators to ensure accuracy and completeness of specification
• Manage order dates and deadlines in Hedberg. (Internal status report, Customer Order Status)
• Attend construction meetings/move meetings. Issue notes to the internal team on key communications
• Prepare install package - schedule, communicate and coordinate installation dates with customer, operations, sales, and appropriate contractors
• Track multiple projects throughout the process to ensure timely and accurate completion while monitoring job costs/budget
• Schedule pre-install meetings. Have all necessary paperwork, drawings, ADR, install worksheets, timeline, etc. for install staff
• Complete site visits to space to determine site readiness prior to installation date
• Complete project walk-through with Lead Installer to identify CAR/punch list items for re-order
• Complete walk through with client to discuss punch list, punch replacement orders, get customer sign-off, and ensure project closure to expedite the billing process
• Provide the first point of contact to customer for additional billing opportunities (Scope changes, storage, etc.)
• Stay up to date on progress vs. budget goal

• High school diploma or general education degree (GED)
• Valid driver's license
• Must be proficient in Microsoft Office (Excel)
• Ability to lead a team
• Must be able to work overtime and weekend hours when required
• Must be able to work independently and as part of a team
• Strong attention to detail
• Travel

• Long periods of standing, walking

We are an Equal Opportunity/Affirmative Action Employer

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, disability, and national origin.

• Mid-Senior level

• Full-time

• Project Management, Strategy/Planning, and Customer Service

• Office Furniture and Fixtures Manufacturing

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance