Director- Sales Operations/Enablement
Listed on 2026-01-07
-
Business
Business Systems/ Tech Analyst -
IT/Tech
Business Systems/ Tech Analyst
Job Title
Director – Sales Operations / Enablement
LocationLouisville HQ preferred;
Remote considered for exceptional candidates
Full‑Time
Reports ToChief Distribution Officer
SummaryDPL Financial Partners is seeking a strategic, data‑driven, and operationally excellent leader to serve as the Director of Sales Operations & Enablement. This role will own the operational backbone of the Sales organization, including sales analytics & insights, go‑to‑market planning & forecasting, sales enablement strategy, content, and training, sales technology leadership (Salesforce, Salesloft, dialer, LMS, analytics tools), and board‑level reporting with executive insights.
The ideal candidate is a proactive builder energized by scaling processes, designing data‑driven insights, and developing a high‑performing sales force within a high‑growth financial services and technology environment. The leader will partner with Sales, Marketing, Finance, Product, and Executive Leadership to ensure alignment between strategy, execution, and measurable growth outcomes.
Primary Responsibilities- Serve as the operational owner for all Sales processes, infrastructure, reporting, and cross‑functional workflows.
- Lead development and execution of strategic growth initiatives, partnering with Sales Leadership to define KPIs, productivity models, and performance targets.
- Build, maintain, and evolve board‑level reporting, dashboards, and executive analytics that articulate growth drivers, funnel performance, and productivity trends.
- Develop and manage forecasting, territory design, capacity planning, lead routing, staffing models, and sales compensation analytics.
- Own sales process governance‑documentation, best practices, quality controls, and continuous optimization.
- Ensure data quality, data integrity, and effective usage of CRM, BI, and enablement tools across the organization.
- Own the end‑to‑end sales enablement strategy, including onboarding, ongoing training, content creation, and skill development.
- Develop and maintain playbooks, process guides, talk tracks, sales frameworks, product training, and performance certification programs.
- Partner with Product & Marketing to ensure reps are equipped with accurate, timely messaging and materials.
- Establish enablement KPIs and measure training effectiveness on rep performance and revenue outcomes.
- Serve as the executive owner of all sales technology platforms:
Salesforce CRM, Salesloft (cadencing, automation, call workflows), LMS/training systems, BI tools (Tableau, Power
BI, Sigma, etc.), data enrichment/productivity platforms. - Drive the roadmap for technology investments, integrations, automation, and operational scale.
- Ensure ongoing system optimization including hierarchy management, reporting, workflows, automations, and cross‑tool connectivity.
- Collaborate with internal Salesforce administrators and project managers to deliver enhancements, new capabilities, and improved user experience.
- Act as the subject‑matter expert for all Sales KPIs, performance metrics, funnel analytics, and behavior‑based insights.
- Build and maintain sophisticated data models for productivity, pipeline health, territory potential, incentive design, and strategic planning.
- Translate complex data into clear, actionable insights that influence Sales strategy and executive decision‑making.
- Identify new metrics, analytical frameworks, and performance levers to accelerate long‑term sustainable growth.
- Partner with Finance, Marketing, Product, and Operations to ensure alignment across the full commercial engine.
- Lead strategic projects that impact revenue growth, GTM alignment, and operational scale.
- Drive organizational clarity by aligning teams to common definitions, KPIs, workflows, and system usage.
- Present findings, insights, and recommendations to executives, board members, and leadership teams.
- Bachelor's degree in Business, Analytics, Finance, or related field.
- 5–10+ years in Sales Operations, Revenue Operations, Sales Enablement, or Sales Analytics—preferably in financial services, fintech, or B2B enterprise sales.
- Demonstrated leadership experience influencing cross‑functional teams and senior…
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