Director of Business Development

$110907.84 - $144180.20

Under the general direction and leadership of the Vice President of Airport Properties and Concessions has overall responsibility for the development implementation and management of all concession-related interactions and will develop and maintain a robust relationship with all aeronautical and non‑aeronautical stakeholders. The Director of Business Development maximizes the utilization of aeronautical and non‑aeronautical revenue sources delivers a high-quality customer experience and maintains compliance with all applicable regulations.

• Identify recruit evaluate and negotiate new business opportunities that drive airport growth including but not limited to aeronautical and non‑aeronautical commercial real estate, airlines, advertising, food and beverage, retail, parking, rental cars and other revenue generating partnerships.
• Directs the development, negotiation and implementation of all business plans, proposal documents and agreements with applicable stakeholders.
• Leads contract negotiations to secure favorable terms for the Authority while maintaining positive stakeholder relationships.
• Establish and maintain relationships with local, regional and national business partners and community stakeholders.
• Prepares financial analyses, revenue projections and business justifications to support decision‑making and long‑term financial sustainability. Implements process for marketing competing and awarding business development opportunities.
• Identify opportunities for revenue program expansion and growth through emerging trends and market analysis.

• Develops and implements comprehensive commercial concessions and ground transportation strategy aligned with the airports goals.
• Plans, directs and manages all concession and ground transportation operations including stakeholder relations, agreement administration, agreement compliance and financial performance.
• Identifies opportunities for program expansion and revenue growth through emerging trends and market analysis.
• In partnership with Planning and Engineering facilitates design review to ensure tenant improvements meet airport standards for aesthetics, accessibility, quality and sustainability.
• Establishes and examines financial performance metrics and reviews financials to ensure accuracy and accountability.
• Oversees the development of concessions marketing, promotional programs and partnerships to drive performance.
• Serves as the primary point of contact between the airport and tenants. Maintains strong relationships to foster innovation and strategic partnerships.
• Resolves tenant issues promptly ensuring minimal impact on operations and customer experience.

Must possess a valid drivers licence.

Responsible for performing all job duties with due regard to safety and security requirements. Knowledge of general agreement management and aviation/airport property management. Knowledge of terms related to agreements. Ability to comprehend, analyze and interpret real estate and financial documents. Must have excellent organizational, interpersonal skills and demonstrated ability in verbal and written communication with a high degree of professionalism. Strong attention to detail and must possess the ability to learn new procedures quickly and be able to juggle multiple job functions in a timely manner.

Must possess the ability to work independently and adhere to schedules and deadlines as required. Demonstrated computer proficiency in all Microsoft Office applications (Outlook, Access, Word, Excel, PowerPoint) and Adobe Professional.

Bachelors Degree in Airport Management, Public/Business Administration, Finance, Accounting or closely related field and three years of experience in airport management, property management, agreement administration and compliance, real estate administration or a closely related field. Five years of administrative work related to tenant coordination, agreements, agreement compliance, real estate or a closely related field may be substituted for the Bachelors Degree.

• Business Development
• Sales Experience
• Direct Sales
• B2B Sales
• Marketing
• Sales Pipeline
• Salesforce
• Strategic Planning
• Enterprise Sales
• Negotiation
• Lead Generation
• Contracts