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Client Relationship Manager Customer Success Mgr./ CSM

Strategic Customer Success Manager for Key Accounts

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Ups
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Business
    Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A Fortune Global 500 organization is seeking a Shield Customer Success Manager to manage relationships with key customers. This role involves driving customer satisfaction, retention, and account growth through strategic engagement and analytics. The ideal candidate will have strong relationship management skills, extensive experience in customer success, and a bachelor's degree in a relevant field. Responsibilities include proactive customer engagement, conducting business reviews, and developing tailored success plans.
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