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Customer Service Rep Ecommerce

Senior Customer Success Partner: Merchant Happiness

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: ShipMonk
Full Time position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A forward-thinking logistics company is seeking a Senior Customer Service Representative to enhance merchant success. You will serve as a primary contact for merchants, providing exceptional support and fostering strong relationships. This role requires 3-5 years in a similar position and a solid understanding of logistics and e-commerce. Join a dynamic team that values initiative and customer satisfaction. Enjoy competitive perks including 401k matching and comprehensive health benefits.
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Position Requirements
10+ Years work experience
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