Client Service Associate

Company Description

Elevare Branding is a forward‑thinking company dedicated to creating impactful brand experiences through strategic events, innovative concepts, and flawless execution. We collaborate with dynamic clients and partners to deliver memorable experiences that elevate brand presence and drive meaningful connections. At Elevare Branding, creativity, professionalism, and growth are at the core of everything we do.

We are seeking a motivated and detail‑oriented Client Service Associate to join our growing team in Louisville, KY. This role is ideal for individuals who thrive in a client‑facing environment and are passionate about delivering exceptional service. As a Client Service Associate, you will act as a key point of contact between our clients and internal teams, ensuring smooth communication and outstanding client experiences.

• Serve as a primary contact for assigned clients, maintaining professional and timely communication
• Understand client needs and ensure accurate coordination with internal departments
• Support day‑to‑day account activities and assist with project follow‑ups
• Resolve client inquiries efficiently while maintaining high service standards
• Maintain accurate records and documentation related to client interactions
• Contribute to continuous improvement of client service processes

• Strong communication and interpersonal skills
• Professional demeanor with a client‑focused mindset
• Excellent organizational and time‑management abilities
• Ability to multitask and prioritize in a fast‑paced environment
• Strong problem‑solving skills and attention to detail
• Proficiency in basic computer applications and CRM systems

• Competitive salary ($49,000 – $53,000 annually)
• Growth opportunities within a dynamic and expanding company
• Supportive and collaborative work environment
• Ongoing skill development and training
• Stable, full‑time position with long‑term career potential

• Entry level

• Full‑time

• Other
• Marketing Services