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Senior CSR II – Escalations, Mentoring & Analytics

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Yusen Logistics Americas Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Yusen Logistics Americas Inc. in Louisville, KY seeks a Customer Service Representative II to deliver advanced support, resolve complex issues, and mentor CSR I colleagues. The role emphasizes customer-facing service, process improvement, and effective communication to ensure satisfaction.

Qualifications include a high school diploma or GED and 2–3 years in related fields, plus proficiency with Office tools. Regular full-time work in a warehouse-forwarding environment with benefits is offered.

Step into the Senior CSR II – Escalations, Mentoring & Analytics role at Yusen Logistics Americas Inc. in Louisville, KY, United States and grow with us.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior CSR II – Escalations, Mentoring & Analytics role in the description above.

Position Requirements
10+ Years work experience
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