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AI-Powered Customer Success Lead ROI

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Relativity
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 67000 - 101000 USD Yearly USD 67000.00 101000.00 YEAR
Job Description & How to Apply Below
Position: AI-Powered Customer Success Lead for ROI Growth

Relativity is seeking a Customer Success Manager to own a portfolio of Relativity One subscriptions, driving adoption, ROI, and renewal outcomes. You will lead discovery, onboarding, and ROI storytelling across cross‑functional teams to maximize value.

Operate in a remote/hybrid environment from Louisville with a focus on data-driven action, Gainsight hygiene, and AI-enabled communication templates to scale impact and customer success.

The AI-Powered Customer Success Lead for ROI Growth position in the Management & Operations, Sales field is open for applications.

Step into the AI-Powered Customer Success Lead for ROI Growth role at Relativity in Louisville, KY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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