Ground Ops Customer Service Agent — Flight Privileges
Listed on 2026-10-19
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Southwest Airlines is seeking a Customer Service Agent to greet Customers at the ticket counter, gate, and baggage service office. You will help customers check in, answer questions, and ensure smooth travel while maintaining a friendly attitude and teamwork with colleagues.
New hires undergo 4–6 weeks of training, followed by 6.5-hour shifts over 5 days, with potential overtime. This is a part-time role under a Collective Bargaining Agreement, with a wage scale and benefits as outlined by the
We would love to welcome a new Ground Ops Customer Service Agent — Free Flight Privileges to our organisation in Louisville, KY, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Ground Ops Customer Service Agent — Free Flight Privileges role at swa, based in Louisville, KY, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).