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Airline Customer Service Manager — Safety & Service Lead

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: American Airlines
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Airport Operations & Services
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below

American Airlines in Frankfort, KY is seeking a Customer Service Manager to lead operational excellence and a safety‑conscious customer service team.

The role requires a high school diploma (GED accepted) and at least 2 years in related roles, with preferred airport experience. Candidates should be adept at coaching staff, upholding company values, and collaborating across departments.

We are looking to fill the Airline Customer Service Manager — Safety & Service Lead position at American Airlines in Frankfort, KY, United States.

All applications are reviewed carefully by our team.

The position is based in Frankfort, KY, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 27.552 - 41.328.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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