Account Manager

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The Account Manager is responsible for planning, managing, and executing projects for Brown-Forman, ranging from medium to large complex design projects of various levels of scope, complexity, duration, and project team size. Primarily manages the design aspect of Brown-Forman Packaging and Product Initiatives (PPI) projects and Gift, in addition to Design-led initiatives. Works collaboratively and leads effort with BF Design team members, Brand, Packaging, Sourcing, Supply Chain, outsourced production design service provider, outside agencies, and freelancers.

Develops and manages project timelines, scope, budgets and schedules.

• Manages the planning and execution of all assigned Packaging and Product Initiatives, Gift and Design-led projects.

• Responsible for the quality delivery of project outcomes and deliverables, overseeing internal and external resources, and ensuring the project is on time and on budget, while Brand expectations and Production schedules.

• Fosters and builds strong relationships with project team members.

• Works closely with outsourced production design service providers to ensure completion of all production-related tasks, including acquiring renders, comps, sales samples, mechanical art, and ensuring the appropriate print runs are attended.

• Collaborates with Brand teams to ensure design directions are consistent with brand objectives as well as other marketing communications.

• Proactively communicates project status and issues, across all the appropriate levels of the organization.

• Leads the planning and execution of medium to large Packaging and Product Initiatives, Gift, and Design-led initiatives.

• Oversees all project activities and overall delivery, managing internal and external resources, and ensuring the project is on time and on budget.

• Simultaneously leads multiple projects, coordinating resources across Design, Brand, Packaging, and outside Agencies and Freelancers.

• Partners with Design, Brand, Packaging, Sourcing, and Supply Chain to ensure a quality delivery of project deliverables.

• Ensures project activities are aligned to the brand identity and production requirements.

• Works in conjunction with the Global Production Project Management Office, Design, Packaging, and Brand leadership teams, provides accurate design project timelines and cost estimates for the development phases of projects.

• Ensures project activities and resources are allocated to align with the priorities established by Brand.

• Tracks issues and facilitates timely decisions to ensure project success, resolve and/or elevate issues in a timely manner.

• Builds rapport, serves as the primary point of contact, and ensures BF Design maintains a strong working relationship with Global Production Project Management Office, Brand, Gift Council, Packaging, Supply Chain and other key areas.

• Maintains knowledge of B‑F Brand groups, Brand Identity, and Positioning as well as business and competitive set.

• Proactively communicates project status and issues across all the appropriate levels of the organization.

• Uses strong facilitation skills to efficiently and effectively drive issue resolution and consensus across all levels of the organization.

• Holds project kick off meetings, closeout/lesson learned discussions, regular project status meetings, and brand portfolio review meetings.

• Assists managing agencies and outside freelancers, contributing to contract development and execution, processing invoices, and managing overall relationships.

• Creates, collects, and publishes meeting minutes, presentations and other project-related documentation and ensures all art files are archived on the digital asset management system prior to completing the project.

• Manages Design Interns, mentors and provides guidance to Design Interns, Freelancers, and other Design team members.

• Champions internal Project Management and artwork approval system (Workfront), trains key users, ensures…