Library Assistant II

Department:

Art Library

Location:

Belknap Campus Time Type:

Full time Worker Type:

Regular Job Req :

R109535

Minimum Requirements:

Associate's degree in liberal arts, business, computer/information science or related field or an equivalent combination of education and experience. Grade 3 (Hourly)
Position

Description:

The primary function of the Library Assistant II at the University of Louisville is to manage the information desk at Bridwell Art Library, provide circulation and reference service to patrons, and manage reserves, ILL, and document delivery services. This position plays a significant role in the Art Library’s daily operations and decision making.

Essential Duties and Responsibilities Manage the information desk and provide prompt, courteous service to Art Library patrons. Serve as the Art Library’s World Share Management System (WMS) Administrator. Perform all levels of circulation duties. Communicate with patrons about library policies, procedures, and general information. Maintain patron records, including Bursar blocking patrons in WMS and Workday.

Provide reference assistance and instruction to Art Library researchers. Instruct and assist patrons in copying, scanning, printing including complex graphic arts print jobs. Troubleshoot technology issues using library equipment.

Manage the social media program for the Art Library. Create graphics, flyers, and other materials. Publish the Art Library’s monthly newsletter. Update the digital informational sign in the lobby of Schneider Hall.

Train, supervise, and evaluate student employees working at the information desk on library policies, procedures, and general information. Update student employee manual and training materials.

Manage reserves services for UofL instructors at the Art Library. Send notices to faculty, retrieve materials, place items on reserve using WMS, and provide inventory control.

Manage ILL and document delivery requests for Art Library materials. For document delivery, check requests against appropriate databases, scan materials, and email them to ILL staff.

Preferred Qualifications Background or interest in visual arts Bachelor’s degree and/or related certificates or trainings preferred

Three or more years related work experience preferred

Experience in academic libraries

Experience in a customer service-related environment

Microsoft Office Suite – Word, Outlook, Excel, PowerPoint, etc.

Adobe Creative Cloud – Acrobat, InDesign, Photoshop, etc.

Knowledge of Integrated Library Systems such as WMSFamiliarity and working knowledge of social media tools like Facebook, Instagram, and Canva Competencies Flexibility  – Adapts to changing business needs, conditions, and work responsibilities

Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks

Customer Focus – Builds and maintains customer satisfaction with the products and services offered by the organization

Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans,…