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Louisville Slugger Museum Guest Service Team Member

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Hillerich & Bradsby Co
Full Time position
Listed on 2026-01-03
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below
Position: Louisville Slugger Museum Guest Service Team Member (1)

Description

Position:
PT Guest Service Team Member (1)

FLSA Status:
Non-Exempt

Reports To:
Manager of Operations - LSMF

Pay Rate: $15.00

Position Summary

Serve as an ambassador by offering dynamic, enthusiastic, professional experiences for guests in all areas of the museum and factory. Staff ticket center, batting cage, hold a piece of history, bat vault, and information desk. Present programming and assist with the setup and execution of special events designed to attract and delight guests at Louisville Slugger Museum & Factory. Assist with the set up and execution of rental events.

Responsible for assisting with the upkeep and maintenance of equipment in batting cage and/or ticket booth. Must work nights and weekends as needed.

Essential Functions
  • Responsible for staffing ticket booth, batting cage and hold a piece of history.
  • Open and close the ticket booth and/or batting cage on a daily basis.
  • Adheres to the policies of handling cash and deposits at all times.
  • Conduct special programming and presentations. This includes but is not limited to, bat vault presentation, burn branding, hold a piece of history, and other special or exhibit-related experiences.
  • Assist with evening event set-up and other guest services as needed.
  • Provide top-notch interaction with all guests in all areas of the museum at all times.
  • Be the eyes and ears on the floor, including completing a checklist of exhibit maintenance and reporting any needed updates, repairs, or malfunctions.
  • Perform other job-related duties and responsibilities as assigned.
  • Other Duties

    Performs other job-related duties and responsibilities as may be assigned.

    Requirements
  • High School Graduate
  • Polished, dynamic public speaker
  • Must have a professional appearance
  • Passion for and knowledge of baseball preferred.
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