Market Coordinator - Private Bank

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Market Coordinator within PNC's Private Bank organization, you will be based in Louisville, KY.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Provides sales, service and execution support for new and ongoing client relationships.

Analyzes, assesses, and documents client requirements. Manages the administration of multiple complex client implementations simultaneously and related client interactions.

Consults with clients and service partners to gather and utilize data to establish or update client specific information for products/services.

May serve as a customer solutions and peer resource. Acts as a point of contact for clients, client teams or service partners.

Facilitates/coordinates internal and external stakeholder meetings.

Participates in special projects and initiatives. Creates and maintains project documentation, and creates/delivers reporting on project progress.

Escalates client implementation and servicing issues as necessary and helps resolve challenges regarding implementation, servicing and production support issues raised by staff or client.

Helps identify and drive development of necessary solutions. Ensures positive ongoing client experiences.

Gathers required documentation and prepares, reviews, and verifies documents and relevant information for accuracy.

Performs complex processing and ensures compliance with standard regulations and processes.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

• Accuracy and Attention to Detail
• Customer Support Policies
• Standards and Procedures
• Decision Making and Critical Thinking
• Effective Communications
• Flexibility and Adaptability
• Managing Multiple Priorities
• Problem Management Process
• Products and Services
• Sales Support and Administration

Roles at this level typically require a university / college degree with

Bachelors

No Required Certification(s)

No Required License(s)

No Required or Preferred Language Assessments

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit  .

If an accommodation is required to participate in the application process, please contact us via email at  . Please include "accommodation request" in the subject line title and be sure to include your name, the job , and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call  and say "Workday" for accommodation assistance.

All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment…