Recovery Support Technician

POSITION TITLE: Recovery Support Technician

LOCATION: Louisville, KY

STAT US: Full-Time, Hourly, Non-Exempt

PROGRAM: Freedom House

REPORTS TO: Recovery Support Tech Supervisor

Volunteers of America Mid-States (VOA) is a non‑profit group that works in four states. We help people and communities by offering important services. We provide housing for families, veterans, and low‑income seniors. We also support people with developmental disabilities, offer restorative justice programs, and give free HIV testing and education. VOA started in 1896. Back then, the word “volunteer” meant someone who helped others as their life’s work.

Today, our team is made up of caring, mission‑driven professionals who work hard to make a difference and build strong communities. Our staff values flexibility, teamwork, and having fun  also offer a full benefits package to employees who qualify.

• Employee Assistance Program (EAP)
• Health & Wellness Program
• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Competitive Pay
• Company-Paid Life Insurance
• 403(b) Retirement Plan with Company Match
• Employee Discounts
• Student Loan Forgiveness Options (National Health Service Corps & Public Service Loan Forgiveness)

All insurance and paid time off benefits start on your first day.

Commitment, Justice, Integrity, and Compassion Committees

The Recovery Support Technician is responsible for transporting program participants to and from various locations as needed. These services may include transport to and from court, doctor’s appointments, program activities, treatment, and any other services deemed appropriate by staff. Recovery Support Driver and Technician may also be asked to cover duties inside the Recovery Community Center. These duties may include helping to set up for events that will be held on site, monitoring the day to day operations if needed.

The Recovery Support Technician’s primary responsibility is transporting and providing a safe and secure ride for all participants. The position requires a minimum of a high school diploma or GED. Valid driver’s license and good driving record required. Must pass background check and driver record check. Minimum of 1 year of sobriety.

• Drive participants to and from meetings, groups, and appointments as needed.
• Maintain operational control of the facility in the absence of senior staff.
• Ensure client’s compliance with Volunteers of America policies and rules.
• Monitor clients in van and facility and their behavior.
• Complete required documentation.
• Attend training and supervision.
• Observe and report maintenance needs and safety hazards.
• Provide transportation for clients.
• Performance Quality Improvement (PQI) duties as assigned by supervision & PQI Committee.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.