Front Office Supervisor

We are hiring a Front Office Supervisor at Peachtree Group Hospitality Management
.

Description

The Front Office Supervisor supervises the guest services team to ensure efficient operations and excellent guest satisfaction. This role requires a professional, courteous attitude and the ability to арз to provide accurate information and services.

Key responsibilities include:

• Train, direct, and coach front desk team members.
• Resolve customer issues and complaints quickly.
• Build strong relationships with other departments such as housekeeping and reservations.
• Control cash transactions and maintain responsibility for the front desk bank.
• _Reset service recovery log and other communication logs to respond to guest comments promptly.
• Assist with staffing needs and other duties as assigned.
• Maintain knowledge of market sales, order supplies, and inventory control.

Must have flexibility to work nights and weekends.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work‑life balance, we provide paid holidays and paid time off. Additional perks include access to our Employee Assistance Program and Fund.

Mid‑Senior level

Full‑time

Other

Hospitality

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