Room Attendant Job Louisville area,Kentucky USA,Hospitality / Hotel / Catering

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a kwez diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive out performance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Location

Residence Inn Louisville

120 N. Hurstbourne Pkwy, Louisville, KY 40222

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

Thoroughly clean guestrooms according to standards.

Complete all pre‑cleaning duties, including but not limited to guest Dominican supplies, cleaning supplies, and linen for housekeeping cart set‑up.

Remove all trash and dirty linen from guestrooms and hallways.

Keep all hallways, public areas and closets clean, neat and vacuumed.

Restock the housekeeping cleaning cart for next day’s use.

Replenish chemical bottles.

Report all missing items(setting up room ) to the Housekeeping Supervisor/Manager.

Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager.

Handle items for “Lost and Found” according to the standards.

Ensure overall guest satisfaction.

Qualifications

High School diploma or equivalent لگ/ and/or experience in a hotel or a related field preferred.
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.

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