Hotel Night Auditor

Hotel Night Auditor position required to answer phones, check-in and check-out guests. Balance daily transactions for hotel and food and beverage revenues. Handle guest issues and transmit reports.

• Performs all audit procedures as set forth by the Hotel and company, on a nightly basis
• Performs all required audit reports
• Verifies the status of all wake-up call requests and ensures they are properly handled
• Balances all cash receipts and work performed during the audit shift and makes deposits of cash
• Prepares the front office for the morning shift and resets day's business
• Acts as a Guest Services Agent during the night time hours
• Acts as the Manager on Duty during night time hours
• Attends and actively participates in all front office meetings
• Participates in all training and cross training programs
• Acts as PBX operator during the audit shift
• All other duties as assigned by a manager or supervisor

• High School diploma or equivalent, college degree strongly preferred
• Minimum of 2 years of previous hotel night audit experience preferred
• Understand and use math concepts in order to design a financial or economic system
• Work math problems quickly and accurately
• Understand and use computers and related equipment
• Speak and write clearly to report financial information.
• Excellent communication skills (verbal and written)
• Ability to work a flexible schedule including nights, weekends, and holidays
• Ability to assist in all Front Office and Reservation operations, maintain organization, and manage guest concerns