Client Partner Infra Engagements Healthcare- LS

Client Partner Infra Engagements Healthcare- LS

Client Relationship & Account Management:

• Manage a large client account and ensure growth in revenue and service adoption.
• Develop new business opportunities within the account to achieve revenue growth targets.
• Serve as the primary point of contact and trusted advisor for client leadership.
• Liaison with clients to understand business needs and analytics requirements.
• Ensure overall customer satisfaction and retention.

Strategic & Operational Oversight:

• Responsible for overall client relationship management, including escalation handling and stakeholder management.
• Own P&L management for the account:
  • Revenue growth
  • Margin management
  • Resource planning and utilization
  • Business planning and forecasting
• Drive adoption of analytics solutions aligned with client business objectives.

Delivery & Innovation Oversight:

• Collaborate with analytics delivery teams (onsite/offshore) to ensure project delivery excellence.
• Oversee analytics solutions, dashboards, and insights that impact client decision-making.
• Facilitate workshops and co-creation sessions to identify innovation opportunities.

Skills:

• Strong stakeholder management and client engagement skills.
• Excellent communication, presentation, and negotiation abilities.
• Strategic thinker with problem-solving and business acumen.
• Ability to lead cross-functional teams and influence decision-making.
• Collaborative approach with onsite/offshore teams and client teams.
• Ability to identify growth opportunities and achieve business targets.

Functional Knowledge:

• Strong knowledge of data analytics, business intelligence, and reporting tools (Tableau, Power BI, Qlik View).