Director- Sales Operations​/Enablement

Overview

Job Title:

Director
- Sales Operations/Enablement

Location:

Louisville HQ preferred;
Remote considered for exceptional candidates

Employment Type:

Full-Time

Reports to:

Chief Distribution Officer

DPL Financial Partners is seeking a strategic, data-driven, and operationally excellent leader to serve as the Director of Sales Operations & Enablement.

This role will own the operational backbone of the Sales organization, including:

• Sales analytics & insights
• Go-to-market planning & forecasting
• Sales enablement strategy, content, and training
• Sales technology leadership (Salesforce, Salesloft, dialer, LMS, analytics tools)
• Board-level reporting and executive insights

The ideal candidate is a proactive builder who is energized by scaling processes, designing data-driven insights, and developing a high-performing sales force within a high-growth financial services and technology environment.

This leader will partner closely with Sales, Marketing, Finance, Product, and Executive Leadership to ensure alignment between strategy, execution, and measurable growth outcomes.

• Sales Operations Leadership

• Serve as the operational owner for all Sales processes, infrastructure, reporting, and cross-functional workflows.
• Lead development and execution of strategic growth initiatives, partnering with Sales Leadership to define KPIs, productivity models, and performance targets.
• Build, maintain, and evolve board-level reporting, dashboards, and executive analytics that clearly articulate growth drivers, funnel performance, and productivity trends.
• Develop and manage forecasting, territory design, capacity planning, lead routing, staffing models, and sales compensation analytics.
• Own sales process governance-documentation, best practices, quality controls, and continuous optimization.
• Ensure data quality, data integrity, and effective usage of CRM, BI, and enablement tools across the organization.

• Sales Enablement Leadership

• Own the end-to-end sales enablement strategy including onboarding, ongoing training, content creation, and skill development.
• Develop and maintain playbooks, process guides, talk tracks, sales frameworks, product training, and performance certification programs.
• Partner with Product & Marketing to ensure reps are equipped with accurate, timely messaging and materials.
• Establish enablement KPIs and measure training effectiveness on rep performance and revenue outcomes.

• Serve as the executive owner of all sales technology platforms:
• Salesforce CRM
• Salesloft (cadencing, automation, call workflows)
• LMS / training systems
• BI tools (Tableau, Power
  
  BI, Sigma, etc.)
• Data enrichment / productivity platforms
• Drive the roadmap for technology investments, integrations, automation, and operational scale.
• Ensure ongoing system optimization including hierarchy management, reporting, workflows, automations, and cross-tool connectivity.
• Collaborate with internal Salesforce administrators and project managers to deliver enhancements, new capabilities, and improved user experience.

• Act as the subject matter expert for all Sales KPIs, performance metrics, funnel analytics, and behavior-based insights.
• Build and maintain sophisticated data models for productivity, pipeline health, territory potential, incentive design, and strategic planning.
• Translate complex data into clear, actionable insights that influence Sales strategy and executive decision-making.
• Identify new metrics, analytical frameworks, and performance levers to accelerate long-term, sustainable growth

• Partner with Finance, Marketing, Product, and Operations to ensure alignment across the full commercial engine.
• Lead strategic projects that impact revenue growth, GTM alignment, and operational scale.
• Drive organizational clarity by aligning teams to common definitions, KPIs, workflows, and system usage.
• Present findings, insights, and recommendations to executives, board members, and leadership teams.

Required:

• Bachelor's degree in Business, Analytics, Finance, or related field.
• 5–10+ years in Sales Operations, Revenue Operations,…