Payroll Systems Support Specialist

IDR is seeking a Payroll Systems Support Specialist to join one of our top clients in Louisville, KY. This role is pivotal in providing technical support and ensuring the seamless operation of payroll systems. If you are looking for an opportunity to join a growing organization and work within an ever‑growing team‑oriented culture, please apply today!

• Deliver application support by diagnosing and resolving technical issues, documenting solutions, and providing training.
• Utilize the Service Desk system to log customer interactions, issues, and requests, ensuring timely follow‑up and resolution.
• Assist users with application navigation and ensure adherence to service level agreements.
• Review and reconcile timekeeping data weekly, ensuring accuracy and approval before processing payroll.
• Input payroll information accurately and timely, including overtime, deductions, and exceptions, and prepare ADP payroll files.

• Experience in payroll, office, or call center environments is advantageous.
• Strong multitasking abilities and excellent communication skills.
• Beginner to mid‑level proficiency in Microsoft Excel.
• Familiarity with timekeeping systems like Kronos or ADP is a plus.
• Ability to maintain strict confidentiality of data.

• Competitive compensation package
• Full benefits:
  Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close‑knit and team‑oriented culture

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row

• Associate

• Full‑time

• Other
• IT Services and IT Consulting

Location:

Louisville, KY | Salary: $62,000.00‑$67,000.00