Onsite IT Support Technician

Onsite IT Support Technician at NSC Global

NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.

This is an onsite IT support role ideal for candidates with experience in end user computing. You will be the first point of contact for technical issues at the customer location, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation.

• Support end‑user devices, including Windows 11, Microsoft Office, and Outlook
• Configure iPhone devices and manage Intune enrollment
• Use Team Viewer for remote assistance
• Provide excellent communication and troubleshooting support
• Troubleshoot network connectivity issues (TCP/IP, Wi‑Fi, VPN)
• Create Windows 11 images
• Support local and network printer functionality
• Manage Active Directory accounts and permissions
• Support Microsoft Teams usage
• Maintain IT asset inventory records
• Support thermal printers and handheld scanners
• Set up video‑conferencing equipment
• Record and track incidents in Service Now
• Provide IT support in a plant environment

NOTE: Wearing of steel‑toed shoes required.

• Good understanding of PC and printer hardware
• Experience with Microsoft Windows operating systems
• Familiarity with standard office applications (Microsoft Office, etc.)
• Networking knowledge (TCP/IP, Wi‑Fi, VPN)
• Experience with ticketing tools such as Service Now

• Strong customer‑service mindset
• Ability to multitask and prioritize in a busy environment
• Clear verbal and written communication
• Willingness to learn and develop new technical skills
• Reliability, professionalism, and a hands‑on working style

• Technical college diploma or equivalent in computer science or related field
• A+ Certification (or willingness to obtain)
• OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment

• Work with leading global enterprises
• Opportunities for training, certification and career growth
• A supportive, international team environment
• Real hands‑on experience in diverse customer environments

Entry level

Full‑time

Information Technology

IT Services and IT Consulting

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