Robotics Technician

Robotics Support Technician – Louisville, KY

TCI has an immediate need for a Robotics Support Technician in Louisville, KY
. This is a long-term contract opportunity not available for C2C.

NOTE:

This position requires US Citizenship or Permanent Residence (Green Card).

$40,000.00/yr - $43,000.00/yr

• Program PLCs, HMIs, VFDs, Light Curtains, etc. for the parts team.
• Provide technical support via phone, email, and video to customers, service technicians, and spare parts coordinators.
• Document and troubleshoot electrical, mechanical and programming issues.
• Coordinate with internal teams (engineering, manufacturing, sales, etc.) to develop a resolution for the issue.
• Follow up on open service tickets.
• Ensure the service ticket is completely documented and all collaborating data and communication is attached.
• Create requests to the parts group for warranty and contract parts orders and part quotes based on field service technician requests.

• Minimum of Associate’s Degree in a related field preferred.
• Experience servicing, testing, maintaining, or providing troubleshooting support for controls-based industrial equipment.
• Detail-oriented, self-starter, with excellent customer service skills and a strong technical aptitude.
• Ability to read mechanical and electrical drawings.
• Must possess strong oral and written communication skills.
• Work schedule is Monday through Friday (8 hours/day) with periodic rotation to cover early or late shift (10am-7pm). Periodic covering of after-hours support is also required which may include coming into the facility to remove a part from a machine on the floor or programming a part.
• Ability/experience to troubleshoot RSLogix
  500 and RSLogix
  5000-based PLC logic is desired.
• Win Man experience is desired.
• This position requires US Citizenship or Permanent Residence.

Associate

Full-time

Information Technology, Engineering, and Manufacturing

Transportation, Logistics, Supply Chain and Storage

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